Leave a request for a free consultation or contact us in messengers
Keep customers active, encourage repeat actions and reactivate inactive users with international SMS campaigns from Mamonty.
Mamonty specialises in worldwide SMS delivery and helps businesses run engagement and retention campaigns across multiple countries through one provider.
Connect your CRM, website or application through API or SMPP. Send personalised messages based on customer activity, lifecycle stage, purchase history and inactivity period.
International SMS for Engagement & Retention
SMS Campaigns for Customer Engagement and Retention
Behaviour-Based Campaigns
Trigger SMS after inactivity, purchase, subscription renewal, missed activity or another customer event.
Use customer names, individual offers, promo codes and behavioural data to create more relevant communication.
Personalised Messages
Tracked Links
Direct customers to an offer, account, checkout or subscription page and monitor available click activity.
Postback Integration
Transfer repeat purchases, deposits, renewals and other customer actions to your tracker or analytics system.
International SMS for Customer Retention
SMS helps businesses maintain communication with existing customers after registration, purchase or initial product use.
Campaigns can be connected to customer activity and launched automatically through the Mamonty platform, API or SMPP integration.
Mamonty supports international engagement and retention campaigns for:
Campaigns can be connected to customer activity and launched automatically through the Mamonty platform, API or SMPP integration.
Mamonty supports international engagement and retention campaigns for:
-
Customer reactivation - Repeat purchases
-
Loyalty communication
-
Subscription renewal
-
Upsell and cross-sell offers
-
Bonus reminders
-
Account activity reminders
-
Personalised promotions
-
Churn prevention
-
Long-term lifecycle communication
Trusted by Customer Retention Teams
Mamonty supports CRM teams, retention managers, marketing departments and online platforms running engagement and reactivation campaigns across international markets.
Why Retention Teams Choose Mamonty
Worldwide SMS Delivery
Launch engagement and retention campaigns across multiple international markets through one provider.
Mamonty helps select suitable SMS solutions according to destination, traffic type and campaign requirements.
Mamonty helps select suitable SMS solutions according to destination, traffic type and campaign requirements.
Behaviour-Based Automation
Connect campaigns with customer actions, lifecycle stages and inactivity periods through API, SMPP or CRM integration.
Personalisation at Scale
Use customer names, individual promo codes, account information and behavioural data in large-volume SMS campaigns.
Campaign Tracking Tools
Use shortened links, click tracking, delivery statuses and postback integration to evaluate customer response.
Individual Commercial Conditions
Receive pricing based on destination countries, traffic type, campaign volume and technical setup.
Personal Manager Support
Get assistance with route selection, sender requirements, message preparation, integration, testing and campaign scaling.
Engagement and Retention SMS Campaigns Worldwide
Mamonty specialises in international SMS delivery and helps businesses engage and retain customers across Europe, Asia, Latin America, Africa, the Middle East and other regions.
Manage retention campaigns for several countries through one provider instead of connecting a separate SMS service for every market.
Available sender IDs, routes, prices, content requirements and campaign conditions depend on the destination and mobile operators.
Manage retention campaigns for several countries through one provider instead of connecting a separate SMS service for every market.
Available sender IDs, routes, prices, content requirements and campaign conditions depend on the destination and mobile operators.
Customer Retention SMS in Australia
Send loyalty offers, reactivation messages and repeat-purchase reminders to customers in Australia.
Customer Retention SMS in Austria
Launch personalised engagement and customer retention campaigns for audiences in Austria.
Customer Retention SMS in the United Kingdom
Send renewal reminders, loyalty offers and reactivation messages to customers in the UK.
Customer Retention SMS in Germany
Run engagement and retention campaigns according to available sender and content requirements in Germany.
Customer Retention SMS in Turkey
Send personalised offers, inactivity reminders and customer reactivation campaigns in Turkey.
Customer Retention SMS in Italy
Encourage repeat purchases, subscription renewals and customer activity in Italy.
Customer Retention SMS in Spain
Launch loyalty, reactivation and repeat-action campaigns for customers in Spain.
Customer Retention SMS in Sweden
Use SMS to support customer loyalty, engagement and long-term retention in Sweden.
Customer Retention SMS in South Africa
Send reactivation, loyalty and repeat-purchase messages to customers in South Africa.
Customer Retention SMS in Mexico
Reach inactive and existing customers with personalised retention campaigns in Mexico.
Customer Retention SMS in France
Send renewal reminders, loyalty offers and reactivation campaigns to customers in France.
Customer Retention SMS in Brazil
Launch engagement, repeat-deposit and customer reactivation campaigns for audiences in Brazil.
E-commerce platform — reactivation of inactive Users
A large portion of registered users became inactive shortly after their first visit and stopped engaging with offers.
Mamonty launched automated reactivation SMS campaigns triggered by inactivity.
Messages were personalized with customer names and unique promo codes, while sending times and texts were optimized to avoid spam filters.
Multiple message variations were tested to identify the most effective copy.
Messages were personalized with customer names and unique promo codes, while sending times and texts were optimized to avoid spam filters.
Multiple message variations were tested to identify the most effective copy.
Results:
“SMS worked far better than email for reactivating our customers. Mamonty helped us personalize campaigns at scale and bring back users we thought were lost.”
Kemal Arslan
CRM Manager
Re-engage inactive users and encourage repeat purchases.
Task:
2.
3.
1.
26%
18%
39%
Repeat purchase rate grew by
Overall LTV increased by
Problem:
Reactivated users increased by
An international e-commerce platform wanted to bring back users who had not made purchases for over 30 days.
Case:
Solution:
iGaming platform — retention & LTV Growth
Players became inactive shortly after initial activity, leading to low retention and declining LTV.
Mamonty implemented event-based SMS triggers for inactivity, bonus reminders, and personalized offers based on player behavior.
SMS timing and frequency were optimized, and unique bonus codes were dynamically inserted into each message.
SMS timing and frequency were optimized, and unique bonus codes were dynamically inserted into each message.
Case:
Problem:
Results:
“Mamonty gave us full control over retention messaging. The ability to personalize texts and trigger campaigns by behavior made a clear impact on our metrics.”
Sophia Liang
Head of Retention
An iGaming operator focused on retaining registered players and increasing long-term value through ongoing engagement.
1.
2.
35%
26%
31%
inactive player reactivation improved by
average LTV grew by
Retention rate increased by
Increase player retention and encourage repeated activity.
Task:
Solution:
Subscription service — upsell & long-term engagement
Users stayed active but rarely upgraded or interacted with upsell offers.
Case:
Problem:
Results:
Solution:
“SMS became our strongest retention channel. Mamonty helped us reach users at the right moment with the right message.”
Elif Demir
Product Marketing Lead
A subscription-based digital service wanted to increase engagement and upsell premium plans to existing users.
1.
2.
Mamonty created segmented SMS flows based on user activity, subscription status, and usage patterns.
Personalized upsell messages with limited-time offers and reminders were sent at key engagement moments.
Personalized upsell messages with limited-time offers and reminders were sent at key engagement moments.
38%
19%
24%
Overall user engagement improved by
Upsell conversion increased by
Churn decreased by
Drive engagement and promote premium upgrades.
Task:
Flexible Payment Options
Choose an available payment method for your international SMS campaigns, including bank transfer, card payment, cryptocurrency or individual post-payment terms.
Commercial conditions depend on destination countries, traffic type and campaign volume.
Mamonty International SMS Infrastructure
Mamonty helps businesses run engagement, retention and customer reactivation campaigns across multiple international markets.
- 200+
Operator and Provider ConnectionsAccess a broad international messaging network for different destinations and traffic types. - 11
Years of ExperienceMamonty has worked with international SMS delivery and business messaging for more than a decade. - 130+
CountriesLaunch customer engagement and retention campaigns across multiple international markets. -
1M+
SMS per Month
Mamonty clients send more than one million SMS messages monthly.
Reviews from Customer Engagement and Retention Teams
Our managers work from 12:00 to 21:00 (GMT+7).
Leave a request and we will contact you soon!
Leave a request and we will contact you soon!
Tell us which countries you target, which customer segments you want to engage and what actions you want users to repeat.
Mamonty will help prepare suitable international SMS options, technical integration and commercial conditions for your campaign.
Mamonty will help prepare suitable international SMS options, technical integration and commercial conditions for your campaign.
Launch an International Retention Campaign
Frequently Asked Questions About SMS for Engagement and Retention
question
How does SMS support customer engagement and retention?
answer
SMS helps businesses maintain communication with existing customers through personalised offers, reminders, loyalty messages and lifecycle campaigns.
question
Can Mamonty reactivate inactive customers?
answer
Mamonty can support automated reactivation campaigns triggered by a defined period of customer inactivity.
Messages can include personalised offers, promo codes, account links and other relevant content.
Messages can include personalised offers, promo codes, account links and other relevant content.
question
Can campaigns be triggered by customer behaviour?
answer
Yes. Messages can be triggered by inactivity, purchase history, subscription status, missed actions, completed events or other customer data.
question
Can retention messages be personalised?
answer
Yes. Messages may include customer names, individual promo codes, product recommendations, subscription information and dynamic offers.
Available personalisation depends on the data transferred from your business systems.
Available personalisation depends on the data transferred from your business systems.
question
Can Mamonty send retention campaigns internationally?
answer
Yes. Mamonty specialises in international SMS delivery and supports engagement and retention campaigns across multiple destinations.
Available sender IDs, routes, prices and content requirements may differ by country.
Available sender IDs, routes, prices and content requirements may differ by country.
question
Can campaigns be connected with our CRM?
answer
Yes. Mamonty supports API and SMPP integration for CRMs, websites, applications and internal customer platforms.
question
Can we track customer actions after an SMS?
answer
Tracked links and postback integrations can help connect SMS activity with repeat purchases, renewals, deposits and other available customer events.
question
Can SMS help increase customer LTV?
answer
SMS can support repeat purchases, upgrades, renewals and reactivation campaigns, which may contribute to higher customer lifetime value.
The result depends on audience quality, offer relevance, personalisation, timing and campaign setup.
The result depends on audience quality, offer relevance, personalisation, timing and campaign setup.
question
Can SMS help reduce churn?
answer
Automated reminders and targeted offers can help businesses communicate with customers before or after signs of inactivity.
The impact depends on the reasons for churn and the quality of the retention strategy.
The impact depends on the reasons for churn and the quality of the retention strategy.
question
Is Mamonty suitable for high-volume retention campaigns?
answer
Yes. Mamonty supports regular and high-volume SMS traffic through the platform, API and SMPP.
The recommended setup depends on destination countries, campaign volume and required throughput.
The recommended setup depends on destination countries, campaign volume and required throughput.
question
What information is needed to launch a campaign?
answer
Please provide:
- target countries;
- customer segments;
- campaign objective;
- expected message volume;
- required triggers;
- sender requirements;
- integration method;
- expected launch date.
question
How do I get started?
answer
Submit your campaign requirements or contact the Mamonty team. We will review your target markets, customer segments and technical setup.
Unit 2A, 17/F, Glenealy Tower NO.1
Glenealy Central, Hong Kong
Mattioliho 3274/1, Záběhlice
106 00 Praha 10, CZ
+852 39733833
info.sms@mamonty.com
Glenealy Central, Hong Kong
Mattioliho 3274/1, Záběhlice
106 00 Praha 10, CZ
+852 39733833
info.sms@mamonty.com