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Keep customers active, encourage repeat actions and reactivate inactive users with international SMS campaigns from Mamonty.
Mamonty specialises in worldwide SMS delivery and helps businesses run engagement and retention campaigns across multiple countries through one provider.
Connect your CRM, website or application through API or SMPP. Send personalised messages based on customer activity, lifecycle stage, purchase history and inactivity period.
International SMS for Engagement & Retention
SMS Campaigns for Customer Engagement and Retention
Behaviour-Based Campaigns
Trigger SMS after inactivity, purchase, subscription renewal, missed activity or another customer event.
Use customer names, individual offers, promo codes and behavioural data to create more relevant communication.
Personalised Messages
Tracked Links
Direct customers to an offer, account, checkout or subscription page and monitor available click activity.
Postback Integration
Transfer repeat purchases, deposits, renewals and other customer actions to your tracker or analytics system.
International SMS for Customer Retention
SMS helps businesses maintain communication with existing customers after registration, purchase or initial product use.
Campaigns can be connected to customer activity and launched automatically through the Mamonty platform, API or SMPP integration.
Mamonty supports international engagement and retention campaigns for:
Campaigns can be connected to customer activity and launched automatically through the Mamonty platform, API or SMPP integration.
Mamonty supports international engagement and retention campaigns for:
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Customer reactivation - Repeat purchases
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Loyalty communication
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Subscription renewal
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Upsell and cross-sell offers
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Bonus reminders
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Account activity reminders
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Personalised promotions
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Churn prevention
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Long-term lifecycle communication
Trusted by Customer Retention Teams
Mamonty supports CRM teams, retention managers, marketing departments and online platforms running engagement and reactivation campaigns across international markets.
Why Retention Teams Choose Mamonty
Worldwide SMS Delivery
Launch engagement and retention campaigns across multiple international markets through one provider.
Mamonty helps select suitable SMS solutions according to destination, traffic type and campaign requirements.
Mamonty helps select suitable SMS solutions according to destination, traffic type and campaign requirements.
Behaviour-Based Automation
Connect campaigns with customer actions, lifecycle stages and inactivity periods through API, SMPP or CRM integration.
Personalisation at Scale
Use customer names, individual promo codes, account information and behavioural data in large-volume SMS campaigns.
Campaign Tracking Tools
Use shortened links, click tracking, delivery statuses and postback integration to evaluate customer response.
Individual Commercial Conditions
Receive pricing based on destination countries, traffic type, campaign volume and technical setup.
Personal Manager Support
Get assistance with route selection, sender requirements, message preparation, integration, testing and campaign scaling.
Engagement and Retention SMS Campaigns Worldwide
Mamonty specialises in international SMS delivery and helps businesses engage and retain customers across Europe, Asia, Latin America, Africa, the Middle East and other regions.
Manage retention campaigns for several countries through one provider instead of connecting a separate SMS service for every market.
Available sender IDs, routes, prices, content requirements and campaign conditions depend on the destination and mobile operators.
Manage retention campaigns for several countries through one provider instead of connecting a separate SMS service for every market.
Available sender IDs, routes, prices, content requirements and campaign conditions depend on the destination and mobile operators.
Customer Retention SMS in Australia
Send loyalty offers, reactivation messages and repeat-purchase reminders to customers in Australia.
Customer Retention SMS in Austria
Launch personalised engagement and customer retention campaigns for audiences in Austria.
Customer Retention SMS in the United Kingdom
Send renewal reminders, loyalty offers and reactivation messages to customers in the UK.
Customer Retention SMS in Germany
Run engagement and retention campaigns according to available sender and content requirements in Germany.
Customer Retention SMS in Turkey
Send personalised offers, inactivity reminders and customer reactivation campaigns in Turkey.
Customer Retention SMS in Italy
Encourage repeat purchases, subscription renewals and customer activity in Italy.
Customer Retention SMS in Spain
Launch loyalty, reactivation and repeat-action campaigns for customers in Spain.
Customer Retention SMS in Sweden
Use SMS to support customer loyalty, engagement and long-term retention in Sweden.
Customer Retention SMS in South Africa
Send reactivation, loyalty and repeat-purchase messages to customers in South Africa.
Customer Retention SMS in Mexico
Reach inactive and existing customers with personalised retention campaigns in Mexico.
Customer Retention SMS in France
Send renewal reminders, loyalty offers and reactivation campaigns to customers in France.
Customer Retention SMS in Brazil
Launch engagement, repeat-deposit and customer reactivation campaigns for audiences in Brazil.
E-commerce platform — reactivation of inactive Users
A large portion of registered users became inactive shortly after their first visit and stopped engaging with offers.
Mamonty launched automated reactivation SMS campaigns triggered by inactivity.
Messages were personalized with customer names and unique promo codes, while sending times and texts were optimized to avoid spam filters.
Multiple message variations were tested to identify the most effective copy.
Messages were personalized with customer names and unique promo codes, while sending times and texts were optimized to avoid spam filters.
Multiple message variations were tested to identify the most effective copy.
Results:
“SMS worked far better than email for reactivating our customers. Mamonty helped us personalize campaigns at scale and bring back users we thought were lost.”
Kemal Arslan
CRM Manager
Re-engage inactive users and encourage repeat purchases.
Task:
2.
3.
1.
26%
18%
39%
Repeat purchase rate grew by
Overall LTV increased by
Problem:
Reactivated users increased by
An international e-commerce platform wanted to bring back users who had not made purchases for over 30 days.
Case:
Solution:
iGaming platform — retention & LTV Growth
Players became inactive shortly after initial activity, leading to low retention and declining LTV.
Mamonty implemented event-based SMS triggers for inactivity, bonus reminders, and personalized offers based on player behavior.
SMS timing and frequency were optimized, and unique bonus codes were dynamically inserted into each message.
SMS timing and frequency were optimized, and unique bonus codes were dynamically inserted into each message.
Case:
Problem:
Results:
“Mamonty gave us full control over retention messaging. The ability to personalize texts and trigger campaigns by behavior made a clear impact on our metrics.”
Sophia Liang
Head of Retention
An iGaming operator focused on retaining registered players and increasing long-term value through ongoing engagement.
1.
2.
35%
26%
31%
inactive player reactivation improved by
average LTV grew by
Retention rate increased by
Increase player retention and encourage repeated activity.
Task:
Solution:
Subscription service — upsell & long-term engagement
Users stayed active but rarely upgraded or interacted with upsell offers.
Case:
Problem:
Results:
Solution:
“SMS became our strongest retention channel. Mamonty helped us reach users at the right moment with the right message.”
Elif Demir
Product Marketing Lead
A subscription-based digital service wanted to increase engagement and upsell premium plans to existing users.
1.
2.
Mamonty created segmented SMS flows based on user activity, subscription status, and usage patterns.
Personalized upsell messages with limited-time offers and reminders were sent at key engagement moments.
Personalized upsell messages with limited-time offers and reminders were sent at key engagement moments.
38%
19%
24%
Overall user engagement improved by
Upsell conversion increased by
Churn decreased by
Drive engagement and promote premium upgrades.
Task:
Payment methods we accept
You can select any available payment option, such as Wire, Crypto, Stripe, PayPal or Postpay
SMS Platform Mamonty in Numbers
We will deliver your SMS profitably and quickly to every client around the world
- 200+We work directly with more than 200+ partner operators, this guarantees fast and reliable delivery
- 1111 years on the market of mass SMS sending all over the world
- > 130Countries for mass SMS sending and opening of a new country in just 1 day!
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> 1 m
SMS are sent by our clients monthly
Reviews of mass SMS from user retention clients
FAQ — Bulk SMS for users engagement & retention
question
How does bulk SMS improve user retention?
answer
SMS allows businesses to reach users instantly with reminders, offers, and personalized messages that encourage repeat actions.
question
Can SMS campaigns be triggered by user behavior?
answer
Yes. Messages can be triggered by inactivity, completed actions, missed events, or specific user behavior.
question
Is SMS effective for reactivating inactive users?
answer
Very effective. SMS has higher visibility than email and helps bring dormant users back to the platform.
question
Can messages be personalized at scale?
answer
Yes. You can add names, unique promo codes, dynamic offers, and other personalized elements to each SMS.
question
Do you support full-funnel analytics?
answer
Absolutely. Mamonty provides cross-channel tracking, CR monitoring, deposit metrics, and full visibility into every step of the funnel.
question
How often should retention SMS be sent?
answer
Frequency depends on the audience and use case. Proper timing and text optimization help avoid fatigue and maintain engagement.
Unit 2A, 17/F, Glenealy Tower NO.1
Glenealy Central, Hong Kong
Mattioliho 3274/1, Záběhlice
106 00 Praha 10, CZ
+852 39733833
info.sms@mamonty.com
Glenealy Central, Hong Kong
Mattioliho 3274/1, Záběhlice
106 00 Praha 10, CZ
+852 39733833
info.sms@mamonty.com