Secure, high-performance communication built specifically for the Online Casino and Gambling industry
SIP Trunks & PBX for Online Casino — Reliable, Scalable Voice Infrastructure for iGaming & Gambling
What is SIP Trunks & PBX for Gambling?
Running an Online Casino or Gambling platform requires more than basic telephony. You need stable international calling, secure verification flows, scalable support operations, and strict compliance — all while keeping costs predictable.
Our solution combines sip trunk for Online Casino, sip trunk for Gambling, and a robust PBX for Online Casino / PBX for Gambling to deliver enterprise-grade voice connectivity designed for high-risk, high-volume environments.
With global coverage, instant scalability, and anti-fraud protection, we ensure your casino operations stay connected 24/7.
inconsistent performance from previous VoIP providers
We delivered:
premium routes with guaranteed CLI delivery
PBX with real-time monitoring
custom IVR for verification
automatic failover routing
anti-fraud security package
Case:
Problem:
Solution:
Results:
A licensed European Online Casino with 250+ employees operating in 5 markets, running large-scale acquisition & verification campaigns.
“The stability and call quality exceeded everything we had experienced before. Our verification team finally got consistent CLI delivery across all regions, and onboarding players became significantly faster. The PBX analytics helped us understand exactly where we were losing efficiency. Within the first month, our ASR more than doubled. This is the first telecom provider that truly understands the Online Casino industry.”
Daniel R.
Head of Operations, EU Online Casino
Provide a reliable sip trunk for Online Casino with stable CLI and advanced analytics. Implement a cloud PBX for Online Casino with verification workflows.
Task:
81%
27%
99.98%
40%
Rimproved player retention due to faster onboarding
ASR increased from 43%
reduction in telecom costs
verification time decreased by
uptime
Asian Gambling Affiliate Network
Due to aggressive outbound dialing, their traffic was labeled as high-risk, leading to:
frequent route bans
high ACD volatility
call delays
expensive termination rates
We implemented:
multi-route hybrid setup (premium + standard)
intelligent LCR for each destination
global DID numbers for localized calling
capacity scaling based on campaign load
call burst support for up to 5,000 concurrent sessions
Case:
Problem:
Solution:
Results:
A large affiliate marketing network generating traffic for casinos and betting sites in Asia and LATAM.
“Outbound campaigns were always a challenge for us because of route bans and unstable termination. After switching to your sip trunk for Gambling, our performance improved immediately. We were able to run high-volume calling without delays or blocks, and the cost savings were huge. Your team’s responsiveness and technical expertise made a massive difference.”
Mei Liang
Director of Marketing, Asian iGaming Affiliate Group
Provide a sip trunk for Gambling optimized for high-volume outbound campaigns with cost control.
Task:
65%
32%
decrease in blocked calls
stable outbound performance across all campaigns
no downtime during high-traffic events
termination costs reduced by
Caribbean Online Casino Customer Support Center
They used multiple disconnected systems for support, verification, and VIP management. Agents had no unified PBX or analytics. High missed call rates and long waiting times affected player satisfaction.
Case:
Problem:
Solution:
Results:
A 24/7 support operation serving players across Canada, UK, Latin America and Europe.
Deploy a unified PBX for Gambling and integrate it with their CRM and payment system.
“Your PBX for Gambling transformed our support operations. Our agents now work faster, more efficiently, and with full visibility on every player interaction. The integration with our CRM and the smart routing rules were game changers. We reduced missed calls by half and dramatically improved player satisfaction. This is the best telecom solution we’ve deployed in years.”
Carlos Jiménez
Customer Service Manager, Caribbean Casino Support Hub
Task:
We installed:
cloud-based PBX with custom support flows
smart queue routing by language/time zone
full CRM integration
call recording & monitoring
real-time dashboards for supervisors
50%
41%
34%
reduction in missed calls
support team efficiency increased by
significantly higher player satisfaction and repeat deposits