Secure, high-performance communication built specifically for online casinos and gambling industry
SIP trunks & PBX for online casino — reliable, scalable voice infrastructure for iGaming & Gambling
What is SIP trunks & PBX for gambling?
Running an online casino or gambling platform requires more than just basic telephony. You need a stable international calling, secure verification flows, scalable support operations, and strict compliance - all while keeping costs predictable.
Our solution combines sip trunk for Online Casino, sip trunk for Gambling, and a robust PBX for Online Casino / PBX for Gambling to deliver enterprise-grade voice connectivity designed for high-risk, high-volume environments.
With global coverage, instant scalability, and anti-fraud protection, we ensure your casino operations stay connected 24/7.
inconsistent performance from previous VoIP providers
We delivered:
premium routes with guaranteed CLI delivery
PBX with real-time monitoring
custom IVR for verification
automatic failover routing
anti-fraud security package
Case:
Problem:
Solution:
Results:
A licensed European Online Casino with 250+ employees operating in 5 markets, running large-scale acquisition & verification campaigns.
“The stability and call quality exceeded everything we had experienced before. Our verification team finally got consistent CLI delivery across all regions, and onboarding players became significantly faster. The PBX analytics helped us understand exactly where we were losing efficiency. Within the first month, our ASR more than doubled. This is the first telecom provider that truly understands the Online Casino industry.”
Daniel R.
Head of Operations, EU Online Casino
Provide a reliable sip trunk for Online Casino with stable CLI and advanced analytics. Implement a cloud PBX for Online Casino with verification workflows.
Task:
81%
27%
99.98%
40%
Rimproved player retention due to faster onboarding
ASR increased from 43%
reduces in telecom costs
verification time decreased by
uptime
Asian gambling affiliate network
Due to aggressive outbound dialing, their traffic was labeled as high-risk, leading to:
frequent route bans
high ACD volatility
call delays
expensive termination rates
We implemented:
multi-route hybrid setup (premium + standard)
intelligent LCR for each destination
global DID numbers for localized calling
capacity scaling based on campaign load
call burst support for up to 5,000 concurrent sessions
Case:
Problem:
Solution:
Results:
A large affiliate marketing network generating traffic for casinos and betting sites in Asia and LATAM.
“Outbound campaigns were always a challenge for us because of route bans and unstable termination. After switching to your sip trunk for Gambling, our performance improved immediately. We were able to run high-volume calling without delays or blocks, and the cost savings were huge. Your team’s responsiveness and technical expertise made a massive difference.”
Mei Liang
Director of Marketing, Asian iGaming Affiliate Group
Provide a sip trunk for Gambling optimized for high-volume outbound campaigns with cost control.
Task:
65%
32%
decrease in blocked calls
No downtime during high-traffic events
termination costs reduced by
Caribbean online casino customer support center
They used multiple disconnected systems for support, verification, and VIP management. Agents had no unified PBX or analytics. High missed call rates and long waiting times affected player satisfaction.
Case:
Problem:
Solution:
Results:
A 24/7 support operation serving players across Canada, UK, Latin America and Europe.
Deploy a unified PBX for Gambling and integrate it with their CRM and payment system.
“Your PBX for Gambling transformed our support operations. Our agents now work faster, more efficiently, and with full visibility on every player interaction. The integration with our CRM and the smart routing rules were game changers. We reduced missed calls by half and dramatically improved player satisfaction. This is the best telecom solution we’ve deployed in years.”
Carlos Jiménez
Customer Service Manager, Caribbean Casino Support Hub
Task:
We installed:
cloud-based PBX with custom support flows
smart queue routing by language/time zone
full CRM integration
call recording & monitoring
real-time dashboards for supervisors
50%
41%
34%
reduction in missed calls
support team efficiency increased by
significantly higher player satisfaction and repeat deposits
65% decrease in blocked calls. Termination costs reduced by 32%
Customers reviews
Daniel R.
Head of Operations, EU Online Casino
“The stability and call quality exceeded everything we had experienced before. Our verification team finally got consistent CLI delivery across all regions, and onboarding players became significantly faster. The PBX analytics helped us understand exactly where we were losing efficiency. Within the first month, our ASR more than doubled. This is the first telecom provider that truly understands the Online Casino industry.”
Sofia M.
International iGaming Group
“Finally, a telecom provider that can handle the compliance and routing complexity we deal with. Their sip trunk for Online Casino works flawlessly even during peak traffic. No call drops, no quality issues, and outstanding support. We expanded to three new GEOs without a single technical interruption.”
Alexandros P.
Head of VIP Relations
“The PBX system gave our VIP managers everything they needed — dynamic routing, call recording, instant player lookup, and stable dial-out. Our VIP retention KPIs grew by 32% within the first quarter. The solution is clearly built for the Gambling market.”
Mei Liang
Director of Marketing, Asian iGaming Affiliate Group
“Outbound campaigns were always a challenge for us because of route bans and unstable termination. After switching to your sip trunk for Gambling, our performance improved immediately. We were able to run high-volume calling without delays or blocks, and the cost savings were huge. Your team’s responsiveness and technical expertise made a massive difference.”
Carlos Jiménez
Customer Service Manager, Caribbean Casino Support Hub
“Your PBX for Gambling transformed our support operations. Our agents now work faster, more efficiently, and with full visibility on every player interaction. The integration with our CRM and the smart routing rules were game changers. We reduced missed calls by half and dramatically improved player satisfaction. This is the best telecom solution we’ve deployed in years.”
Diego A.
Regional Manager, LATAM Sportsbook
“We had huge issues with local connectivity in Latin America, but their VoIP setup solved it immediately. The sip trunk for Gambling handled our high-volume traffic with zero blocking and perfect latency. Our call conversion rate went up dramatically.”
Payment methods we accept
You can select any available payment option, such as Wire, Crypto, Stripe, PayPal or Postpay
It is a secure, high-quality voice connection designed specifically for Online Casino platforms, supporting international calling, verification, and customer communication with stability and compliance.
question
How is a sip trunk for Gambling different from a regular SIP trunk?
answer
Gambling traffic is considered high-risk. Our routes include enhanced fraud protection, anti-blocking mechanisms, and optimized routing for betting and casino operations.
question
What is included in the PBX for Online Casino?
answer
A complete cloud contact center with IVR, call queues, agent dashboards, CRM integrations, recordings, and multi-language support — built for 24/7 gambling operations.
question
Can I scale capacity during peak casino hours?
answer
Yes. Our system is designed for instant scaling. You can increase concurrent channels in seconds during traffic surges.
question
Do you support global numbers (DIDs)?
answer
Absolutely. We provide local and toll-free DIDs in 90+ countries for player support and marketing campaigns.
question
How do you protect gambling traffic from fraud?
answer
We use SIP authentication, IP restrictions, encryption, real-time monitoring, and dynamic risk filters for suspicious calling patterns.
question
Is this service suitable for affiliate networks?
answer
Yes — our sip trunk for Gambling and PBX tools are ideal for outbound marketing and lead generation campaigns.
question
Can you work with multiple casino brands at once?
answer
Yes. The PBX supports multi-brand setups with separate numbers, queues, and reporting.
Unit 2A, 17/F, Glenealy Tower NO.1 Glenealy Central, Hong Kong